Information

Yes, pets are welcome in most of our holiday houses for an additional fee. However, pets are not permitted in Apartments E2 and E4. 

If you are bringing a dog, you are welcome to use the Dog Park – a fenced area where dogs can run and play freely with their owners. 

No, it is not possible to book a specific house number. When making a reservation, you book a house type, and the specific house will be assigned and communicated upon arrival. 

If you are travelling as a group, we will do our best to place your holiday homes close together. Your house numbers will be provided at check-in. 

Infants up to and including 2 years old can stay free of charge in the holiday house's baby cot and therefore do not count towards the maximum occupancy of the holiday house. 

Children aged 3 to 11 years count towards the total number of guests allowed in the holiday house. 

Children aged 12 years and above are considered adults and count as one adult in the occupancy. 

Most holiday houses are equipped with one baby cot and one highchair. The Spa Houses F12 and F18 are equipped with two baby cots and two highchairs. 

The following accommodation types do not include a baby cot and highchair: Cluster House, Apartment E2 and Apartment E4 

If you need additional baby cots or highchairs, they can be rented for an additional fee. 

Please note that duvets, pillows and bed linen for the baby cot are not included and must be brought from home. 

If you suffer from allergies, we offer an allergy cleaning service for your holiday house for an additional fee. 

Bed linen and towels at Skallerup are ECO-TEX-certified and guaranteed to be free from substances harmful to health. 

In addition to the standard cleaning, the allergy cleaning service includes: 

• Thorough ventilation of the holiday home 

• Thorough vacuum cleaning of furniture, floors and rugs 

You can also order washing of duvets and pillows for an additional fee. 

Allergy cleaning and washing of duvets and pillows must be ordered no later than 3 days before arrival. 

For online bookings, the full amount must be paid at the time of booking. 

For bookings made through Skallerup staff, the full amount is due no later than 12 days after booking. 

Yes. Please contact us by phone at +45 99 24 84 00 or send an email to info@skallerup.dk if you wish to make changes to your booking. 

The following conditions apply when changing the dates of your stay: 

• Changes made more than 30 days before arrival are subject to a fee of 5% of the rental amount for the changed dates. 

• Changes made between 30 days and 48 hours before arrival are subject to a fee of 50% of the rental amount for the changed dates. 

• Changes made less than 48 hours before arrival are subject to a fee of 100% of the rental amount for the changed dates. 

Yes, you can purchase cancellation protection when making your booking. 

Cancellation protection costs 5% of the rental amount and must be purchased at the time of booking. It is not possible to add cancellation protection after the booking has been completed. 

Cancellation protection covers acute illness, accidents, or death affecting the guests or an immediate family member. Upon presentation of a valid medical certificate, the cost of the stay will be refunded, excluding the amount paid for the cancellation protection. 

Cancellation more than 30 days before arrival A cancellation fee of 5% of the rental amount will be charged. 

Cancellations without cancellation protection 

If cancelled between 30 days and 48 hours before arrival, a fee of 50% of the rental amount will be charged. 

If cancelled less than 48 hours before arrival, 100% of the rental amount will be charged. 

Cancellations with cancellation protection 
Cancellation protection costs 5% of the rental amount and must be purchased at the time of booking. It is not possible to add cancellation protection after the booking has been completed. 

Cancellation protection covers acute illness, accidents, or death affecting the guests or an immediate family member. Upon presentation of a valid medical certificate, the full cost of the stay will be refunded, excluding the amount paid for the cancellation protection.

If you would like to pay for all or part of your stay with a gift card, please contact the reception by phone at +45 99 24 84 00 or by email at info@skallerup.dk. 

Yes, we offer accessible spa houses equipped with features such as an entrance ramp, a raised toilet with double armrests, support rails in the bathroom, no door threshold throughout the house, spacious, easily accessible rooms suitable for wheelchair users. 

If you have specific accessibility requirements, we recommend contacting us before booking so that we can help you find the holiday house best suited to your needs. 

Skallerup offers accessible holiday houses and generally good accessibility throughout the resort. 

Accessible holiday houses 

Several of our spa houses are equipped with features designed to make your stay more comfortable, for wheelchair users too. These include: 

• Entrance ramp 

• Raised toilet with double armrests 

• Support rails by the shower area and spa bath 

• No door thresholds throughout the house 

• Spacious and easily accessible bathrooms 

• Suitable for electric wheelchairs 

Accessibility at the resort 

• Parking is available directly next to the holiday houses. 

• Roads and pathways throughout the resort are paved with asphalt or hard-packed gravel. 

• The centre building is accessible via the paved pathways. 

Facilities 

• Accessible toilets are available near the Activity Hall and the Restaurant. 

• The swimming pool features a separate accessible changing room with space for a helper. 

• A pool lift is available in the water park, providing access to the pool. 

If you have specific accessibility requirements or questions, please feel free to contact us. 

No, unfortunately it is not possible to use a companion card at Skallerup. 

When you book a stay at Skallerup, final cleaning and energy consumption are included in the price. 

Before departure, the holiday house must be left in a tidy condition. This includes washing the dishes, emptying the bins, and cleaning the oven, refrigerator, and wood-burning stove. 

All stays include free access to: 

• Water Park & Swimming Pool – Indoor pools, water slides and children's pool. 

• Sensory Sauna – Sauna focused on relaxation and well-being. 

• Steam Bath – Heated steam bath for relaxation. 

• Sea Sauna – Sauna with views of the North Sea. 

• Indoor Playground & Creative Workshop – Indoor play and creative activities for children. 

• Sensory Garden – Outdoor area with willow huts, scents and sensory experiences. 

• The Farm – Meet the farm animals up close. 

• Fitness Centre – Cardio and strength-training equipment. 

• Table Tennis and Mini Hockey – Indoor activities for children and adults. 

• Outdoor Playgrounds and Jungle Trail – Playgrounds and activity trail in nature. 

• Outdoor Ball Court and Multi-Court – Courts for ball games and other activities. 

• Museum – Exhibition about Skallerup's transformation from a refugee camp to a holiday resort 1946 and 1949. 

• Wi-Fi – Wireless internet in holiday homes and shared areas. 

Upon arrival, activity wristbands are provided for the number of guests registered for the stay. 

If you have booked multiple holiday houses, we will do our best to place your group close together. 

However, we cannot guarantee that the holiday houses will be located next to each other, as the final allocation depends on occupancy levels. We always do our best to accommodate requests.  

We recommend that you bring the following items: 

• Toilet paper 

• Paper towels 

• Dishwashing liquid 

• Tea towels and dishcloths 

• Bed linen 

• Towels 

• Waste bags for residual waste and other waste sorting 

Three green waste bags for food waste are provided in the holiday house upon arrival. If you need additional bags, they can be collected from the reception. 

If you have a Chromecast, we recommend bringing it with you to use with the holiday house TV. 

Skallerup is located on Denmark's North Sea coast, and travelling by car is the easiest way to get here. 

Bus Unfortunately, there is no direct bus connection to Skallerup. 

Train The nearest train station is Hjørring Station, located in central Hjørring next to the bus terminal. The station is approximately 13 km from Skallerup. 

Airplane Aalborg Airport is located approximately 60 km from Skallerup. 

Taxi Dantaxi can be contacted by phone at +45 48 48 48 48. We recommend booking your taxi in advance and arranging a pick-up time, as taxi services can be limited. 

Ferry 
Color Line and Fjord Line operate ferry services to Hirtshals Harbour, which is approximately 23 km from Skallerup. 

Stena Line operates ferry services to Frederikshavn Harbour, which is approximately 48 km from Skallerup. 

You are welcome to use the water park and play area before check-in. Please visit the reception where you will be given an activity card.

Yes, you can rent bed linen and towels for your stay for an additional fee. 

A linen package includes bed linen and two bath towels.  

We offer a range of optional add-ons to make your holiday more comfortable and convenient. 

Arrival Packages 

Our arrival packages contain practical everyday essentials for the first days of your stay. The packages can be collected from the grocery store located on the resort grounds. 

Classic Arrival Package includes: Firewood*, fire starters, a lighter, tealight candles, toilet paper, kitchen roll, waste bags and dishwasher tablets. 

* Please note that A4 houses do not have a wood-burning stove, and F18 houses are equipped with a pellet stove. 

Deluxe Arrival Package includes: Tealight candles, lighter, toilet paper, kitchen roll, waste bags, dishwasher tablets, soft drinks, red wine, peanuts and sweets. 

Family Brunch Package for 6 people 

The brunch package can be collected from the supermarket and enjoyed in the holiday house. 

The package includes: Bread rolls, rye bread, yoghurt, butter, eggs, bacon, smoked ham, jam, cheese, Nutella, juice, milk, coffee and tea, coffee filters, sugar and creamer. 

Linen 

Avoid bringing bed linen and towels from home. A linen package includes bed linen and two bath towels. 

You can also add bed-making service and arrive to fully made-up beds. 

Practical Information 

Packages collected from the grocery store must be ordered no later than 6:00 PM on the day before collection and can be collected the following day. 

No later than 5 days before arrival, you will receive a text message with a link to MySkallerup, where you can find practical information about your stay and make restaurant reservations. 

If you have not received the text message, please contact the reception at +45 99 24 84 00.

You can check in at Reception from 3:00 PM on your day of arrival. 

With online check-in, you can avoid waiting at the reception upon arrival. 

When you arrive, you will find a welcome envelope on the shelf at the entrance to the reception. The envelope contains, among other things, directions to the holiday house, keys and activity wristbands. 

The option for online check-in is offered via the email you receive a few days before arrival.

Unfortunately, we cannot guarantee early check-in, as the holiday houses must be prepared and cleaned before arrival. 

However, you are welcome to contact the reception upon arrival. In some cases, the holiday house may be ready before 3:00 PM, but this cannot be guaranteed. 

While you wait, you can collect your activity wristbands and enjoy Skallerup's facilities. Wristbands can be collected from the reception during opening hours on your arrival day.

If you arrive after the reception's opening hours, your welcome envelope will be waiting for you on the metal shelving unit in the foyer outside the reception. 

The foyer is open 24 hours a day, so you can collect your envelope whenever you arrive.

The reception is open: 

• Monday to Friday: 8:00 AM – 6:00 PM 

• Saturday and Sunday: 8:00 AM – 4:00 PM 

Please note that opening hours may vary during holiday periods. 

Peak season – July 2026 (03/07/26 – 01/08/26) 

• Tuesday to Thursday and Sunday: 8:00 AM – 4:00 PM 

• Friday, Saturday and Monday: 8:00 AM – 6:00 PM 

If you arrive outside the reception's opening hours, you can still collect your welcome envelope from the foyer, which is open 24 hours a day.

Yes, you can enjoy Skallerup's activities, including the Water Park and Indoor Playground, throughout your arrival day – even before check-in. 

Please visit the reception to collect your activity wristbands.

The keys to your holiday home can be collected at the reception together with your welcome envelope. 

There are several parking areas available throughout the resort. 

• Parking spaces are available at all holiday houses for staying guests. 

• Free parking without time restrictions is available around the center building. 

• A limited number of parking spaces with a 30-minute time limit are located in front of the reception. 

• Guests staying in the apartments have access to reserved parking spaces marked with apartment numbers. 

We recommend using the parking spaces at your holiday house or the other parking areas without time restrictions. 

Please note: Parking of caravans, motorhomes and similar vehicles are not permitted anywhere on the resort grounds, including by the holiday houses.

Check-out from the holiday house no later than 10 am on the day of departure. If you want to avoid queues upon departure, we encourage you to check out before 9.30 am. In case of departure before the scheduled check-out time, settlement will be made during the reception's opening hours.

You are welcome to use the water park and play center after check-out. The activity card is valid for the rest of the day.

If you lose a key to the holiday house, a fee will be charged upon departure. If the key reappears, please send it back and we will refund the amount.

Final cleaning is included in all accommodations.

The holiday house must be left in a tidy condition. Like cleaning dishes, cleaning the oven, refrigerator and fireplace, as well as emptying the garbage, must be done before departure.
It is perfectly fine to leave the dishwasher running when you leave the holiday home. This ensures that the next guest arrives to a clean but still full dishwasher that just needs to be emptied.

Consumption prices 2026

Energy consumption is charged at a fixed daily rate per booked night in our holiday homes.

The daily energy rate includes electricity, water, and heating. Electricity for charging electric vehicles will be billed separately at properties where charging is available.

The rates are based on average consumption, differentiated by individual holiday home types, and divided into winter rates (1st and 4th quarters) and summer rates (2nd and 3rd quarters).

Most activities can only be booked after check-in. However, treatments at Romulus, table reservations at the Restaurant, horseback riding, family evening at Romulus, and bowling lanes can be booked in advance.

We especially recommend pre-booking for table reservations and treatments at Romulus.

MitSkallerup is your guide before and during your stay.

MitSkallerup functions as an app, and from here you can access activity booking and see phone numbers, among other things. 5 days before arrival, you will receive an SMS with a link to it. Alternatively, it can be downloaded upon arrival. We recommend that you save MitSkallerup on the home screen of your phone.

All activities, indoor or outdoor, use of facilities and equipment at the holiday center are at your own risk. If an accident occurs, it is your personal leisure/accident insurance that covers the family members during your stay.

The guest is responsible for the holiday house and its inventory during the stay and is obliged to compensate for damages caused by the guest or their companions before departure.

There is a free 50/50 Mbite connection available in the holiday house, and multiple devices can be connected simultaneously.

At check-in, an SSID (network code) and password will be provided, which can be used to connect different devices to the wireless network.

Next to the reception, you will find the laundry room with washing machines and dryers. The laundry is open 24/7.

Washing is included with neutral/unperfumed detergent and fabric softener.

Payment is made with your own payment card.

Smoking is NOT allowed in all of the holiday center's buildings (except for the smoking cabin in the Irish pub).

Likewise, all holiday houses are non-smoking.

If we detect traces of smoking in the holiday house, an additional charge for a thorough cleaning will be invoiced.

Here you can see an overview of our TV channels at Skallerup.

• DR 1
• TV 2
• TV 3
• DR 2 
• DR Ramasjang
• TV 2 Echo
• TV 2 News
• TV 2 Charlie
• TV 2 Sport
• 3+
• TV 3 Puls 
• SVT 1 
• SVT 2 
• TV 2 Norge
• TV 4 Sverige
• NRK 1
• NRK 2
• ARD 
• ZDF
• NDR
  
  
  Network ID = 40961 (set to auto on many TVs)
  Frequency = 306000 Khz
  QAM = 64
  Symbol rate = 6875 ks/s

Charging of Electric Cars
There are a total of 12 charging outlets for electric cars in the area, divided between Clever and E.ON charging stations:

Clever

• 4 Clever charging stations (22 kW) with a total of 8 outlets

• Location: Parking lot near the apartments.

• Payment:

  • Via charge.clever.dk with credit card, Apple Pay, or Google Pay.

  • Via the Clever app, where you can create a user account, start/stop charging, and pay directly.

• Customer service: +45 82 30 30 30.

E.ON

• 2 E.ON charging stations (22 kW) with a total of 4 outlets

• Location: By Black Light Minigolf.

• Payment:

  • Anyone can charge via the E.ON app, regardless of customer status, and pay with a credit card.

• Customer service: +45 70 27 05 77.
  
  
  

At the holiday houses F12 and F18, there are charging sockets for electric cars. Payment is settled upon departure with the house's other consumption.