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Payment terms

Payment terms

Holiday stay

The rental amount must be paid in full (100%) no later than 12 days after receiving confirmation of your stay.
If the amount is not paid on time, your reservation will be void.

Online booking

When booking online, the full amount (100%) must be paid, incl. any additional purchases, at the same time as the booking is made.
Payment must be made by Dankort, VISA and MasterCard via DIBS (Danish Internet Payment System) certified by PBS (Payment Business Services).

Utilities

Environment taxes and consumption of telephone and electricity will be paid at departure.

Cancellation protection

Cancellation protection of 5% of the rental amount must be selected in connection with booking and paid no later than when paying the deposit.

In the event of cancellation of your stay due to acute illness, accident or death on the part of the tenant, spouse, children, parents or siblings, the full amount will be refunded.

In the event of cancellation without cancellation protection:
- no later than 30 days prior to arrival, a penalty charge of DKK 300 must be paid
- between 30 and 2 days prior to arrival, 50% of the rental amount must be paid
- less than 48 hours prior to arrival, the full rental price of the stay must be paid

Force majeure

In the event that tenancy is hindered due to force majeure (natural disasters, strikes, acts of war, riots or similar), Skallerup Seaside Resort is not liable for damages for interrupted or incomplete stay.

Terms and conditions for purchase of gift voucher

All gift vouchers are valid for 3 years from the date of issue and can be used either in full or in part in the specified areas at Skallerup Seaside Resort.

The gift voucher cannot be exchanged for cash.

Payment for gift vouchers is made by debit/credit card via DIBS (Danish Internet Payment System).
All communication is encrypted and certified by PBS (Payment Business Services). You can pay by the following means of payment: Dankort, VISA, VISA Electron, Maestro, MasterCard, Diners and JBC.

If you change your mind about your purchase of a gift voucher, then contact us on tel. +45 9924 8400 or by email at info@skallerup.dk within 14 days in order to arrange the return of the gift voucher and refund of the value of the voucher. Refunding of the gift voucher can only be made to you as the purchaser of the gift voucher.